In the age of information explosion, no library, regardless of its size or wealth, can satisfy all the needs of its users due to the overwhelming number of documents and information published every moment. The evolving demands and needs of library users further challenge libraries in meeting these needs. To address the issues arising from the information explosion, the concept of resource sharing was developed, enabling libraries to share their resources and better fulfill the information needs of their users. With the advent of social media, these problems have been further alleviated.

The rapid development of social media and its associated tools has simplified tasks for library staff and professionals. Social media has become the fastest communication tool, allowing everyone to connect with just a click. Library professionals are increasingly familiarizing themselves with social media and its tools, applying them within their libraries. By creating virtual platforms through social media, they can interact with users and reach targeted audiences more effectively. Librarians use social media not only to engage with their users but also to market their resources and services. Various factors influence the adoption of social media in libraries, as professionals see it as the best way to bring users closer. However, there are numerous challenges and issues faced by library professionals in using social media within their libraries.

Academic libraries are undergoing significant changes and are striving to deliver their services in the digital environment. Amidst a globalized digital environment and intense competition, libraries are working to improve their service quality through various evaluations.

Recognizing the importance of social media tools and their emerging role in library services, the Sindh Judicial Academy Library has initiated “Legal Research Services” for its users, particularly the learned members of the District Judiciary of Sindh. These members often face difficulties in accessing the latest legal information produced by state organs due to a lack of offline and online library resources in the remote District Courts of Sindh. To mitigate these challenges, the SJA Library has started providing online Legal Research Services using social media tools, notably by creating a WhatsApp Library named “SJA-E Legal Research Library.” In a very short period, this E-Library has gained the confidence of over 500 members of the District Judiciary and has proven its importance in searching and providing the latest legal information, extending its reach to judicial officers of other provinces as well. Through this learning forum, the learned members of the District Judiciary can avail themselves of various library and research services.